Terms & Conditions

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  1. Detailed description of goods and/or services
    
Eventology is a business in the  retail industry that supplies various products, such as gifting and flowers.
  2. Delivery policy
    
Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of an order number. (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
  3. Export restriction
    The offering on this website is available to South African clients only.
  4. Return and Refunds policy
    The provision of goods and services by Eventology is subject to availability. In cases of unavailability, Eventology will refund the client 
in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee. (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)
  5. Customer Privacy policy
    Eventology shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
  6. Payment options accepted
    Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Eventology bank account, the details of which will be provided on request.
  7. Card acquiring and security
    
Card transactions will be acquired for Eventology via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  8. Customer details separate from card details
    
Customer details will be stored by Eventology separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
  9. Merchant Outlet country and transaction currency
    
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  10. Responsibility 

    Eventology takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  11. Country of domicile
    This website is governed by the laws of South Africa and Eventology chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
  12. Variation
    
Eventology may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  13. Company information
    
This website is run by Eventology (Pty) Ltd  (sole trader / private company / close corporation) based in South Africa trading as Eventology and with registration number  2013/115696/07.

Eventology Contact Details:
Call: (012) 940 9230
Mail: info@eventology.co.za
Open – Close:
Mon – Fri: 8:00 AM – 6:00 PM
Sat: 8:00 AM – 3:00 PM
Sun: 9:00 AM – 1:00 PM
Address:
Square@Midstream Shopping Centre
Brakfontein Road
Midstream Estates
Midstream
Gauteng

Florist Contact Details
Call: (012) 942 1346
Mail: florist@eventology.co.za
Open – Close:
Mon – Fri: 8:00 AM – 6:00 PM
Sat: 8:00 AM – 3:00 PM
Sun: 9:00 AM – 1:00 PM
Address:
Square@Midstream Shopping Centre
Brakfontein Road
Midstream Estates
Midstream
Gauteng

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